Tools and Techniquesgroupwork.net
References tidewrack Tools and Techniques Managing Horizontal Issues

This is a selective listing of tools and techniques relating to, or of use in, groupwork. They are generally ones that I use and recommend based on my own experience. I provide a description of the tool or techniques, and often include suggestions for how and when they might be used.

 

Appreciative Inquiry


Developed by David Cooperrider and Suresh Srivastva at Case Western Reserve University. The techniques involves placing the focus on positive aspects of a situation - looking for proven capacities, skills and resources and affirming, appreciating and building on existing strengths. Uses include: problem solving, idea generation, planning, value and interest clarification and community sustainability.
Hammond (below) writes: “The major assumption of Appreciative Inquiry is that in every organization something works and change can be managed through the identification of what works, and the analysis of how to do more of what works.”
For more information check out the Appreciative Inquiry Commons or the Taos Institute, or read: The Thin Book of Appreciative Inquiry, Sue Annis Hammond, kodiak Publishing, 1996.

Open Space Technology


Harrison Owen developed this technique in 1985. It is a whole-system process that places emphasis on inclusion, emergence and dialogue. A few years ago I took a workshop in Open Space Technology with Birgitt Williams of Dalar Associates, and I recommend her training.
If you would like to learn more, I recommend reading Open Space Technology: A User's Guide, second edition, written by Harrison Owen (Berrett-Koehler, 1997). Harrison Owen describes Open Space -- “Open Space Technology is effective in situations where a diverse group of people must deal with complex and potentially conflicting material in innovative and productive ways. It is particularly powerful when nobody knows the answer and the ongoing participation of a number of people is required to deal with the questions.”
Another useful reference -- Open Space and the Practice of Peace provides a comprehensive international listing of open space peacemaking practitioners. 

Study Circle


Provides an effective format for exploring a critical public issue in a democratic manner. Places emphasis on the voices and active participation of citizens. Generally a group of 8 - 12 people who develops their own rules and protocols, and decide on what issues will be researched and discussed. This can be used both face-to-face and online.
More information is available through the Study Circle Resource Centre (http://www.studycircles.org).

World Café


Created by Juanita Brown and David Isaacs, World Café is a method for enhancing capacity for creative thinking by linking small group and large group conversations. The end result is a dynamic network of conversations. Outcomes in text and via graphic facilitation. I first encountered World Café at a training workshop sponsored by the Shambhala Institute in Halifax, Nova Scotia. Margaret Wheatley was part of the team that delivered the workshop. I have used World Café a number of times, with groups as large as 150 and as small as 20. I have found it to be very effective, and exceptionally comfortable for participants.  The World Café Website (http://www.theworldcafé.com) is an excellent source of information.